Windsors Established in 1919 and has been in continuous business ever since – we pride ourselves on giving our customers excellent service in every way. We represent 4 major manufacturers over 6 showrooms based at 2 sites, Wallasey & Heswall. Operating for over 100 Years we have experienced vehicles sales & repair in every form. Windsors is consistently highly rated through our fantastic customer reviews and score brilliantly in the relevant Customer Satisfaction Index’s.
Windsors remain at the forefront of automotive retail and believe our staff and their constant desires to deliver the best quality service everyday is the reason why. All our staff are trained in their disciplines to the highest standards and many have been employed by our Company for many years – we have numerous members of the Windsors team who have passed the 20, 30 & 40 years of service mark. Windsors always has been and still remains a family run business with our loyal staff at it's heart. Windsors and all our Team stand proud to remain a family run business and operate to our very best every day to be sure all our customers receive the highest standard of care and support when buying, repairing or selling their car.
When it comes to you answering your desires and purchasing your brand new car you will not find high-pressure sales techniques but honest advisors who will help as much as is asked for. Within after sales our team will look after you and your car through any repair from service to body work, to be sure your car is at it's best of health and your at your safest on the road. Our unrivalled experience in the motor industry and the various products and services we offer will ensure that we give you the best advice for your needs. We are a highly regarded business with Directors and Senior Managers on site helping our teams and meeting our customers on a daily basis. After over 100 Years operational, we look forward to another!
Windsors Wallasey LTD is committed to treating our customers fairly, our goal is to provide excellent customer service, the way we aim to achieve our objective is not by doing extraordinary things but by doing ordinary things extraordinarily well. Windsors invest in the training of our staff, who demonstrate loyalty, stability and competence. The whole Windsors Team are focused on the importance of treating customers fairly. We aim to ensure that all employees achieve the following:
- To always be friendly, helpful and courteous.
- Listen to customers’ requirements and understand their needs.
- Provide accurate and relevant information in a clear and fair manner that is not misleading.
- Always assist wherever possible.
- Aim to deliver the promises we make.
- We are fully committed to meet our customer obligations.